PROGRAM OBJECTIVES

This is fifteen hour program every quarter for directors and managers with the following objectives:

  • To enhance core competencies as Managers
  • To provide understanding of industry specific non-negotiables
  • To provide understanding on working through parent partnership
  • To focus on quality service delivery

 

The content of this program

  • Awareness on Basic theories and programs
  • Understanding of Policies and Procedures
  • Centre Administration
  • Educational programming
  • Marketing
  • Human Relations
  • Family friendly practices
  • Communication
  • Staff management
  • Leadership Styles
  • Emotional Intelligence


Course Duration:
90 hrs